Privacy Policy

Institute of Place Management - Privacy Notice

The Institute of Place Management (IPM) is a professional network operated by Manchester Metropolitan University promoting positive impact and transformation through place-based research, education and knowledge exchange with a trusted and respected community of academics, students, practitioners, policy makers and local and central government.

This Privacy Notice explains how and why we collect and use personal information about you as a member of IPM, including what personal data is collected and held about you for, our purposes and lawful bases for processing, who we may share your personal data with, relevant retention periods, and how you can exercise your privacy rights.

Who we are

Throughout this notice, “University”, “we”, “our” and “us” refer to the Manchester Metropolitan University, an exempt charity under Schedule 2 to the Charities Act 1993 (amended by the Charities Act 2011). The University is the Data Controller in respect of the personal data you provide as part of your engagement with IPM. 

The University is registered as a Data Controller with the Information Commissioner’s Office (ICO). Our ICO registration number is Z5710637. We manage personal data in accordance with the General Data Protection Regulation (GDPR) and the University’s Data Protection Policy.

The personal data we process

We collect and process certain data about you, namely:

• Full name
• Contact details (email address, phone number, postal address)
• Job title
• Organisation/employer
• Membership category
• CPD activity (event attendance, course participation)
• Application statement and CV (where applicable)
• Survey feedback

Payment for membership is processed through our eStore, for which you may consult the specific Privacy Notice for eStore | Manchester Metropolitan University.

The purposes of the processing

Your information will be used for the following purposes and is processed on the lawful basis listed below:

If you contact us, we may also keep a record of that correspondence.

The recipients or categories of recipients of the personal data

As part of your membership, we do not disclose personal data about you to any third parties. Any possible disclosure will only be made with your consent or to comply with a legal obligation imposed on Manchester Metropolitan University.

Data retention

We retain your personal data for six years after cessation of membership, in line with standard professional body practice and our record-keeping policy. This retention period is triggered at the end date of the last active membership year. 

Your rights in respect of the processing

The GDPR provides data subjects with the following data subject rights:

• The right to be informed – this privacy notice assists with fulfilling these obligations.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.

Please note, that these rights apply in certain circumstances, for example according to the lawful basis utilised by the University. Should your consent be sought in future for any additional processing not described herein, you will also have the right to withdraw consent.

Should you wish to exercise any of these rights, please use the contact information listed below.

Contacting us

For questions or concerns about this Privacy Notice, or our use of your personal information, please contact ipm@mmu.ac.uk] in the first instance.

Our Data Protection Officer can also be contacted using dataprotection@mmu.ac.uk, by calling 0161 247 3884 or in writing to: Data Protection Officer, Legal Services, Ormond Building, Manchester Metropolitan University, Manchester, M15 6BH.

Right to lodge a complaint with the supervisory authority

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You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) as the supervisory authority in respect of the processing of your personal data. We would encourage you to expend our internal complaints procedure through our initial contact and the University Data Protection Officer, prior to contacting the ICO. Please contact: casework@ico.org.uk or telephone: 0303 123 1113. For any further contact information please see: https://ico.org.uk/global/contact-us/.

Updates to this privacy notice

We may update this privacy notice from time to time in response to changing legal, technical or business developments. When we update our privacy notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Last updated: 19/06/2025